Return and Refund Policy

Thank you for shopping at WeHeartJewelry operated by WeHeartJewerly.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns..

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

· You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

· Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to WeHeartJewerly, 7263 Moss Ridge Road, Parker, Texas 75002

· Service refers to the Website.

· Website refers to WeHeartJewelry, accessible from http://weheartjewelry.com

· Goods refer to the items offered for sale on the Service.

· Orders mean a request by You to purchase Goods from Us.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

· By email: belizondo@weheartjewelry.com

· By phone number: 469 235 2622

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement other than return shipping costs.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

· The Goods were purchased in the last 14 days

· The Goods are in the original packaging

The following Goods cannot be returned:

· The supply of Goods made to Your specifications or clearly personalized.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

Except in the case of defective or damaged merchandise, You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

WeHeartJewerly

7263 Moss Ridge Road, Parker, Texas 75002

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery. In the case of defective or damaged Goods, please contact us for a pre-paid shipping label or a refund of shipping costs.

If you have any questions about our Returns and Refunds Policy, please contact us:

· By email: belizondo@weheartjewelry.com

· By phone number: (469) 235 2622